Functions of Divisions
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| Policy Making and Direction |
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| Overall management and supervision, Public Relations and Information, Documentations and Recording |
| • Management Information Systems |
| – Software Development |
| – Computer maintenance and User support |
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| Division management and supervision, Billing Services, Customer Accounts Investigation and Collection |
| • Office Computerization |
| a. Billing Section |
| – Individual service connection data banking |
| b. Service Section |
| – Customer frontline services |
| • Accounts Management |
| a. Meter Reading Section |
| – Meter reading and bill distribution |
| b. Investigation Section |
| – Service connections and defective meters verification |
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| Preliminary Engineering and Construction Monitoring and Supervision |
| a. Planning and Design Section |
| – Cost Estimates and Drafting |
| b. Construction Section |
| – Project Monitoring and Supervision |
| Technical management and supervision, Environmental and Water Resources Management, Infrastructure Planning, Design and Construction |
| • Watershed and Wastewater Management |
| a. Watershed Section |
| – Anayan-Rumangrap, Kalinisan-Nabuntulan and Naga River Watershed Areas |
| b. Wastewater Section |
| – Septage collection, treatment and disposal |
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| Division management and supervision, Water Sources Operation, Maintenance and Potability Assurance |
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| • Spring Sources and Pumping Stations | |
| a. Operation Section | |
| – Water sources operation and housekeeping | |
| b. Maintenance Section | |
| – Repairs, troubleshooting and preventive maintenance | |
| • Laboratory Services | |
| a. Water Quality Section | |
| – Water sample collection, analysis and interpretation | |
| b. Accredited by Department of Health to provide water quality and evaluation services to other establishments and agencies. |
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| Transmission lines, distribution and water service connections |
| • Operation Section – Service connection and equipment management |
| a. Water Service Connection |
| -Service connections application, installation, reconnection, relocation and elevation, closure of abandoned connections. |
| b. Equipment |
| -Repairs, troubleshooting and preventive maintenance of equipment. |
| • Maintenance Section – Waterline repairs and restoration |
| a.Transmission and Distribution Maintenance Section |
| – Non-Revenue Water Reduction and Restoration |
| b. Water Meter Maintenance Section |
| – Repair, testing and calibration of water meters |
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| Departmental management and supervision |
| • Administrative Services |
| a. General Services and Procurement Section |
| – Security, janitorial, transportation and procurement |
| b. Supply and Inventory Management Section |
| – Warehousing, supplies and materials recordkeepin |
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| Human Resource Management and Training Section |
| • Manpower Planning, Recruitment, Training and Development and Personnel Welfare |
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| Financial Accounting and Budget & Cash Management |
| • Accounting Section – Financial accounting |
| a. Bookkeeping, processing and recordkeeping |
| • Budget and Cash Management Section |
| a. Cashiering and disbursement services |
| b. Budget preparation, monitoring and realignment |
| c. Tellering, mobile payment collection |
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